Responsible Gaming
Gaming Should Be Entertainment, Not Income
At 9kboss, we believe that online gaming should be an enjoyable form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Please remember: the odds always favor the house. Set realistic expectations and play responsibly.
Age Verification
In India, you must be at least 18 years of age to participate in online gaming activities on our platform. Age verification is mandatory during registration.
We are committed to preventing underage gambling. If you are under 18, please do not create an account or attempt to access gaming services.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Gambling with money intended for essential expenses (rent, food, bills)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Increasing amounts of money needed to achieve the same level of excitement
- Neglecting family, work, or personal responsibilities due to gaming
- Feeling irritable or anxious when trying to reduce gaming
- Borrowing money or going into debt to fund gaming activities
- Unsuccessful attempts to control or stop gambling
- Using gaming to escape problems or relieve stress and anxiety
- Experiencing mood swings or depression related to gambling outcomes
If you recognize any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Set maximum loss amounts to protect your budget
- Reality Checks: Receive periodic reminders about your playing time and money spent during gaming sessions
- Session Time Limits: Set maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming on our platform
- Account Cooling-Off Period: Request a break from gaming for a specified period
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support and guidance:
India:
- All India Gaming Federation (AIGF): Promotes responsible gaming practices in India
- AASRA (Suicide Prevention & Mental Health Crisis): +91-22-2754-6669 (24/7 Helpline)
- iCall Mental Health Helpline: 9152987821 (24/7, confidential support)
International Organizations:
- GamCare (United Kingdom): www.gamcare.org.uk | Support for problem gambling across the UK
- GamStop (United Kingdom): www.gamstop.co.uk | Self-exclusion scheme for UK players
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Evidence-based resources and support
- National Council on Problem Gambling (USA): www.ncpgambling.org | 1-800-522-4700 Helpline
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support on responsible gaming and addiction prevention
Need Help? Take Action Today
If you are struggling with problem gambling, remember that help is available and recovery is possible. You are not alone.
Please reach out to one of the support organizations listed above or contact our customer support team. All inquiries are handled with complete confidentiality and respect.
Your wellbeing is our priority. Contact us anytime to discuss responsible gaming options or to access self-exclusion tools.